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Bhattacharya, Udayan
- The Future of Reference Service: Treading into and Going beyond Digital Reference Service
Abstract Views :399 |
PDF Views:33
Authors
Affiliations
1 Department of Library and Information Science, Jadavpur University, Kolkata-700032, West Bengal, IN
2 Department of Library and Information Science, Jadavpur University, Kolkata-700032, IN
1 Department of Library and Information Science, Jadavpur University, Kolkata-700032, West Bengal, IN
2 Department of Library and Information Science, Jadavpur University, Kolkata-700032, IN
Source
Journal of Information and Knowledge (Formerly SRELS Journal of Information Management), Vol 52, No 1 (2015), Pagination: 25-30Abstract
The present paper is an endeavor to put light on the present bandwagon of digital reference service with a glimpse on the background and genesis of traditional reference service. The present online reference services include asynchronous transactions like e-mail, web forms, Ask-A type services and synchronous transactions like live chatting, video conferencing etc. Indisputably, though the method changes, the fundamental purpose of reference service remains and will remain unchanged. The digital reference process marks a line of demarcation for itself from the traditional one. However, there are some technological innovations like mobile apps, social networking, Live Chat with the online readers etc. which could rightly be said as the future of digital reference service which seem to be very beneficial for the people with special needs also.Keywords
Digital Reference Process, Digital Reference Service, Future of Reference Service, Online Reference Service, People with Special Needs, Readers' Advisory Service, Reference Process, Reference Service.- Research Landscape/Performance of India during 2010-2018:An Exploration through Scopus
Abstract Views :333 |
PDF Views:14
Authors
Affiliations
1 Department of Library and Information Science, Jadavpur University, Kolkata - 700032, West Bengal, IN
1 Department of Library and Information Science, Jadavpur University, Kolkata - 700032, West Bengal, IN
Source
Journal of Information and Knowledge (Formerly SRELS Journal of Information Management), Vol 56, No 3 (2019), Pagination: 122-128Abstract
Presently total number of universities in the country is 907, (UGC (n.d.)) and these universities vary in terms of number of publications they produce. This study aims to identify the leading research institutions in India. To measure the performance of leading institutions multiple indicators have been applied, such as number of publications, total and average citations received, etc. IISc. Bangalore (15,948) produced most number of papers and BARC (32.21) received highest average citations per paper. BARC, CSIR India and University of Delhi had overall good performance in all the categories taken for the measurement.Keywords
Gross Enrollment Ratio (GER), H-Index, Higher Education in India, Research Landscape of India, Research Performance, Scopus.References
- AISHE 2017-18 (n.d.). All India survey on higher education 2017-18. Accessed on 10 February 2019. Available at https:// www.mhrd.gov.in/sites/upload_files/mhrd/files/statistics-new/AISHE2017-18.pdf.
- Five Year Plans (n.d.). Twelfth five year plan, 2012 - 2017. Planning Commission, Government of India. Accessed on 12 February 2019. Available at http://planningcommission.nic.in/plans/planrel/fiveyr/12th/pdf/12fyp_vol3.pdf.
- Gross Enrolment Ratio, UNESCO UIS (n.d.). Accessed on 05 February 2019. Available at http://uis.unesco.org/en/glossary-term/gross-enrolment-ratio.
- Gupta, B.M. (2010). Ranking and performance of Indian Universities based on publication and citation data. Indian Journal of Science and Technology, 3(7):837-43.
- H-index, Elsevier Scopus Blog (n.d.). Accessed on 17 January 2019. Available at https://blog.scopus.com/topics/h-index.
- Higher Education (n.d.). Annual report 2013-14. Department of Higher Education, MHRD, Government of India. Available at https://mhrd.gov.in/sites/upload_files/mhrd/files/document-reports/AR2013-14.pdf.
- Kumbar, M.; Gupta, B.M. and Dhawan, S.M. (2008). Growth and impact of research output of University of Mysore, 1996-2006: A case study. Annals of Library and Information Studies, 58:185-95.
- Prathap, G. and Gupta, B.M. (2011). Ranking of Indian medical colleges for their research performance during 1999-2008. Annals of Library and Information Studies, 58:203-10.
- UGC (n.d.). Total No. of Universities in the Country as on 31.03.2019. Accessed on 10 April 2019. Available at https:// www.ugc.ac.in/oldpdf/consolidated%20list%20of%20All%20universities.pdf.
- Social Tags Versus Controlled Vocabularies: A Comparative Metadata Analysis
Abstract Views :262 |
PDF Views:11
Authors
Affiliations
1 Department of Library and Information Science, Jadavpur University, Jadavpur, Kolkata - 700032, West Bengal, IN
1 Department of Library and Information Science, Jadavpur University, Jadavpur, Kolkata - 700032, West Bengal, IN
Source
Journal of Information and Knowledge (Formerly SRELS Journal of Information Management), Vol 57, No 5 (2020), Pagination: 259-264Abstract
With the advent of technology, the tagging has gained popularity. Many researchers believe that social tags, #hashtag may increase the use of library collections. The present study examines the similarities and differences between the Library of Congress’s Subject Headings (LCSH) descriptors and social tags. The study also sought to know whether social tags can be implemented in the library’s database or not. This paper focuses on the comparison between social tags collected from social cataloguing site Library Thing and Library of Congress Subject Headings (LCSH) descriptors collected from Library of Congress online catalogue. For this study more than a hundred book titles in the domain of philosophy were collected from the two selected databases. The results suggest that if the social tags are more subjects oriented, it could improve the subject access to books in libraries; but it cannot substitute the controlled vocabulary like Library of Congress Subject Headings.Keywords
Controlled Vocabulary, Library of Congress Subject Headings (LCSH), Library Thing, Social Tagging, Social Tags, Spearman’s Correlation.References
- Bogers, T. and Petras, V. (2017). Supporting book search: A comprehensive comparison of tags vs. controlled vocabulary metadata. Data and Information Management, 1(1): 17–34.
- Chowdhury, G. G. and Chowdhury, S. (2003). Introduction to digital libraries. London: Facet Publishing.
- Lee, D. H. and Schleyer, T. (2010). A Comparison of MeSH Terms and CiteULike Social Tags as Metadata for the Same Items. In: IHI ‘10: Proceedings of the 1st ACM International Health Informatics Symposium. ACM, New York, NY, USA; p. 445-48.
- Library of Congress (2020). Library of Congress. Retrieved April 26, 2020. https://catalog.loc.gov/vwebv/ searchKeyword?editSearchId=33598.
- Library Thing (2020). Library Thing. Retrieved April 24, 2020. https://www.librarything.com/.
- Lu, C., Park, J.-R. and Hu, X. (2010). User tags versus expert assigned subject terms: A comparison of Library Thing Tags and Library of Congress Subject Headings. Journal of Information Science, 36(6): 763-79. https://doi.org/10.1177/0165551510386173.
- Metadata (n.d.). Metadata. Retrieved May 2, 2020, from https://techterms.com/definition/metadata, https://whatis.techtarget.com/definition/metadata.
- Samanta, K. S. and Rath, D. S. (2019). Social tags versus LCSH descriptors: A comparative metadata analysis in the Field of Economics. DESIDOC Journal of Library & Information Technology, 34(4): 145-51.
- Stephanie (2016). Statistics How To. Retrieved April 29, 2020. https://www.statisticshowto.datasciencecentral.com/jaccard-index/.
- MeSH versus BibSonomy: A Comparative Study of Index Terms and Social Tags in Nursing Literature
Abstract Views :232 |
PDF Views:5
Authors
Affiliations
1 Indian Institute of Liver and Digestive Sciences, Kolkata – 700150, West Bengal, IN
2 Department of Library and Information Science, Jadavpur University, Kolkata – 700032, West Bengal, IN
1 Indian Institute of Liver and Digestive Sciences, Kolkata – 700150, West Bengal, IN
2 Department of Library and Information Science, Jadavpur University, Kolkata – 700032, West Bengal, IN
Source
Journal of Information and Knowledge (Formerly SRELS Journal of Information Management), Vol 58, No 6 (2021), Pagination: 377-384Abstract
Present study attempts to examine similarities and differences between the expert generated subject headings and social tags. The study focuses on the comparing BibSonomy social tags and MeSH terms. For this purpose hundred articles in the domain of nursing were collected from BibSonomy as well as PuMed. The results show that 92.72% MeSH terms are not available in social tag vocabulary and almost 15% social tags are likely to be accepted by MeSH terms i.e., experts. Jaccard similarity coefficient shows that users and experts use variant terminology. Users use mostly title-based keywords while experts have used mostly topic-based terminologies. It is suggested that while social tags could improve document retrieval. They cannot substitute controlled vocabulary. OPACs must allow users to describe library documents through user-generated social tags along with expert (librarian) generated terms.Keywords
BibSonomy, Controlled Vocabulary, Medical Subject Headings (MeSH), Social Tag, Spearman's Correlation.References
- BibSonomy (n.d.). Retrieved from https://www.bibsonomy.org/.
- Chowdhury, G. G. and Chowdhury, S. (2003). Introduction to Digital Libraries. London: Facet Publishing; p. 182-183.
- Lee, D. H. (2015). Comparative analysis of index terms and social tags: Medical subject headings vs. BibSonomy and Delicious. Journal of the Korean Society for Library and Information Science, 49(2): 291-311. https://doi.org/10.4275/KSLIS.2015.49.2.291.
- Lee, D. H. and Schleyer, T. (2010) A Comparison of MeSH Terms and CiteULike Social Tags as Metadata for the same Items. In: IHI ‘10: Proceedings of the 1st ACM International Health Informatics Symposium. New York, NY, USA; p. 445-448.
- Maalim, A. D. (2006). Participatory rural appraisal techniques in disenfranchised communities: A Kenyan case study. International Nursing Review, 53(3): 178-188. https://doi.org/10.1111/j.1466-7657.2006.00489.x.
- NLM Catalog (n.d.). Retrieved from https://www.ncbi.nlm.nih.gov/nlmcatalog/.
- PubMed (n.d.). Retrieved from https://pubmed.ncbi.nlm.nih.gov/.
- Sarkar, A. and Bhattacharya, U. (2020). Social tags versus controlled vocabularies: A comparative metadata analysis. SRELS Journal of Information Management, 57(5): 259-264.
- Usage and Perception of Open Access Resources : A Study of Select Universities in Bangladesh
Abstract Views :144 |
PDF Views:2
Authors
Affiliations
1 Prime Minister’s Office, Dhaka − 1215, BD
2 Department of Library and Information Science, Jadavpur University, Jadavpur, Kolkata − 700032, West Bengal, IN
3 University of Dhaka, Dhaka − 1000, BD
1 Prime Minister’s Office, Dhaka − 1215, BD
2 Department of Library and Information Science, Jadavpur University, Jadavpur, Kolkata − 700032, West Bengal, IN
3 University of Dhaka, Dhaka − 1000, BD
Source
Journal of Information and Knowledge (Formerly SRELS Journal of Information Management), Vol 59, No 2 (2022), Pagination: 103-110Abstract
The goal of this research is to examine the current state of Open Access (OA) Resources in six private and public universities in Bangladesh. It also seeks to analyze students’ awareness, utilization of, and attitude towards OA resources. Findings: The study found that 60% of the students perceive their universities have enough OA resources whereas the other 40% think their universities do not possess enough. In the meantime, only 50% of them are frequent users while the other 30% know but never used and the rest 20% have no idea about OA resources. However, the awareness of OA Resources amongst students is increasing day by day. The students possess a positive perception of OA Resources. Methodology: The questionnaire, direct interviews, various documentaries, and direct observation are used for the present study. We applied interview and own observation methods as the questionnaire approach had few limitations while collecting the data that is why so that this method was used to collect the required information to supplement the questionnaire methods and to bring more clarity to the data. The questionnaires were distributed personally to the students. Then we tried to understand the knowledge, utilization, and attitude of OA resources. Data Collection: The major step of the study for data collecting was the survey data from selected universities of Bangladesh. Moreover, the discussions were held with the students of these universities to examine awareness, use, and perception of OA Resources. Various journals articles, online sources, like Google, blog sites, Google Scholars, etc. have been used in this research.Keywords
Awareness, Bangladesh, Open Access Resources, Perception.References
- Budapest Open Access Initiative (2002). Declaration after the Open Society Institute meeting in Budapest December, 1-22001. Accessed May 1 2020. Available at http://www.opensocietyfoundations.org/openaccess/read.
- Dulle, F. W. (2010). An Analysis of Open Access Scholarly Communication in Tanzanian Public Universities, Ph.D. Thesis submitted following the Requirements for the Degree of Doctor of Literature and Philosophy in the Subject of Information Science at the University of South Africa. https://doi.org/10.4102/sajim.v11i4.413.
- Elahi, H. and Islam, M. (2018). Open access repositories of Bangladesh: An analysis of the present status. IFLA Journal, 44(2): 132-142. https://doi.org/10.1177/0340035218763952.
- Fullard, A. (2007). South African responses to open access publishing: A survey of the research community. South African Journal of Library and Information Science, 73(1): 40-50. https://doi.org/10.7553/73-1-1333.
- Gardner, R. (2013). Open Access and Learned Society. In: Vincent, N. and Wickham, C.N (Eds), The British Academy for the Humanities and Social Sciences; p. 13-29.
- Islam, A. and Akhter, R. (2013). Institutional repositories and open access initiatives in Bangladesh: A new paradigm of scholarly communication. Liber Quarterly, 23(1). Available at: https://doi.org/10.18352/lq.8245.
- Kaba, A. and Said, R. A. (2015). Open access awareness, use, and perception: A case study of AAU faculty members. New Library World, 116(1/2): 94-103. https://doi.org/10.1108/NLW-05-2014-0053.
- Kusekwa, L. and Mushowani. A. (2014). The open access landscape in Zimbabwe: The case of university libraries in ZULC. Library Hi Tech, 32(1): 69-82. https://doi.org/10.1108/LHT-07-2013-0083.
- Nicholas, D., Huntington, P. and Rowlands, I. (2005). Open access journal publishing: The views of some of the world’s senior authors. Journal of Documentation, 61(4): 497-519. https://doi.org/10.1108/00220410510607499.
- Pinfield, S. (2007). Libraries and Open Access: The Implications of Open-Access Publishing and Dissemination for Libraries in Higher Education Institutions. In: Earnshaw, R.A. and Vince, J.A. (Eds), Digital Convergence - Libraries of the Future, Springer, New York, NY; p.119-134. https://doi.org/10.1007/978-1-84628-903-3_10.
- Stanton, K. and Liew, C. (2011). OA theses in institutional repositories: An exploratory study of the perceptions of doctoral students. Information Research, 17(1).
- Shuva, N. and Taisir, R. (2016). Faculty members’ perceptions and use of open access Journals: Bangladesh perspective. IFLA Journal, 42(1): 36-48. https://doi.org/10.1177/0340035216628879.
- Uddin, N., Lynn Pérez Koehlmoos, T. and Shaikh, A. S. H. (2014). Bangladesh: An overview of Open Access (OA) Initiatives. Library Philosophy and Practice (e-journal). Available at: http://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=2822&context=libphilprac.
- Mahmud, A., Akanda, A. A., Hasan, N., Haque, A. and Begum, D. (2020). Awareness and use of open access resources in higher education and scholarly research: Faculties versus students perspectives. Library Philosophy and Practice (e-journal). Available at https://digitalcommons.unl.edu/libphilprac/4516.
- University Grants Commission (2019). 46th Annual Report 2019. Accessed at 8 April 2021. Available at: http://www.ugc.gov.bd/site/annual_reports/b28a7d0f-59c8-4284-a5ba-ebb06ebb2784/%E0%A6%AC%E0%A6%BE%E0%A6%B0%E0%A7%8D%E0%A6%B7%E0%A6%BF%E0%A6%95%E0%A6%AA%E0%A7%8D%E0%A6%B0%E0%A6%A4%E0%A6%BF%E0%A6%AC%E0%A7%87%E0%A6%A6%E0%A6%A8-%E0%A7%A8%E0%A7%A6%E0%A7%A7%E0%A7%AF-(%E0%A6%B8%E0%A6%BE%E0%A6%B0%E0%A6%B8%E0%A6%82%E0%A6%95%E0%A7%8D%E0%A6%B7%E0%A7%87%E0%A6%AA).
- A Study of Public University Libraries in Bangladesh in the Context of Collection Development through Open Access Resources
Abstract Views :22 |
PDF Views:2
Authors
Affiliations
1 Librarian Prime Minister’s Office, Dhaka – 1215, BD
2 Professor, Department of Library and Information Science, Jadavpur University, Kolkata – 700032, West Bengal, IN
1 Librarian Prime Minister’s Office, Dhaka – 1215, BD
2 Professor, Department of Library and Information Science, Jadavpur University, Kolkata – 700032, West Bengal, IN
Source
Journal of Information and Knowledge (Formerly SRELS Journal of Information Management), Vol 60, No 4 (2023), Pagination: 227-235Abstract
Libraries and librarians will benefit by acquiring a collection of open access information resources. The OA movement in Bangladesh is being developed to reduce the huge pressure on the library budget for subscriptions to journals. In most developed countries, university libraries view open-access materials as an important part of their collection development strategy. In this study, we examine the current state of OA resources in public university libraries in Bangladesh, collection development policies, the library authority's perspectives, the challenges libraries face in including OA resources in their collection development, and how to overcome those obstacles. Methodology: A survey and a stratified random sample technique were used in this study. A total of 276 students and 268 faculty members were surveyed. The first six public universities (in order of date of establishment) were selected. We sent out questionnaires directly to students, library personnel, librarians, and other library officials. Using library websites, journals, official records, and Google Scholar was another step. Findings: This study indicates that although open access materials may be quite useful in the growth of collections, most academic library authorities seem unconcerned about this. The utilization of open access materials in the overall collection is visible, but it is insignificant.Keywords
Academic Library, Bangladesh, Collection Development, Open Access Resources.References
- Bangladesh Agricultural University. (n.d.). Bangladesh Agricultural University Library. Available at: https://library. bau.edu.bd/
- Bangladesh Grants Commission. (n.d.). Available at: http:// www.ugc.gov.bd/.
- Burpee, K. J., and Fernandez, L. (2013). New frontiers in open access for collection development: Perspectives from Canadian research libraries. Paper presented at: IFLA World Library and Information Congress, 17-23 August 2013, Singapore. Available at: https://yorkspace.library. yorku.ca/items/5c27592e-9c6e-472c-a14a-e4053dd19420
- Christian, G. E. (2008). Open access initiative and the developing world. African Journal of Library, Archives and Information Science, 18(1), 1-10.
- Creaser, C. (2010). Open access to research outputs- institutional policies and researchers’ views: Results from two complementary surveys. New Review of Academic Librarianship, 16(1), 4-25. https://doi. org/10.1080/13614530903162854
- Dhaka University Library. (n.d.). Dhaka University Library.
- Elahi, M. H., and Mezbah-ul-Islam, M. (2018). Open access repositories of Bangladesh: An analysis of the present status. IFLA Journal, 44(2), 132-142. https://doi. org/10.1177/0340035218763952
- Hossaini, S. B. (2017). Use and impact of electronic resources: A study on two selected academic libraries. International Journal of Law, Humanities and Social Science, 1(1), 23-59.
- Islam, M. M., Bhattacharya, U., and Tonmoy, T. K. (2022). Usage and perception of open access resources: A study of select universities in Bangladesh. SRELS Journal of Information Management, 59(2), 103-110. https://doi.org/10.17821/ srels/2022/v59i2/168115
- Islam, M. N., Parvez, R., Islam, M. A., and Islam, M. M. (2021). Open Access (OA) movement in the libraries of Bangladesh: A study. Handbook of Research on Information and Records Management in the Fourth Industrial Revolution. IGI Global. https://doi.org/10.4018/978-1-7998-7740-0.ch007
- Lewis, D. W. (2013). From stacks to the web: The transformation of academic library collecting. College and Research Libraries, 74(2), 159-177. https://doi.org/10.5860/crl-309
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- Mullen, L. B. (2011). Open access and the practice of academic librarianship: Strategies and considerations for” front line” librarians. IATUL Proceedings. IATUL.
- Sultan, M., and Rafiq, M. (2021). Open access information resources and university libraries: Analysis of perceived awareness, challenges, and opportunities. The Journal of Academic Librarianship, 47(4), 102367. https://doi. org/10.1016/j.acalib.2021.102367
- Uddin, M. N., Koehlmoos, T. L. P., and Hossain, S. A. S. (2014). Bangladesh: An overview of open access (OA) initiatives. Library Philosophy and Practice. Available at: http:// digitalcommons. unl. edu/cgi/viewcontent. cgi. https://doi. org/10.3329/bmj.v42i3.19006
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- Comparative Analysis of Digital Reference Services from Academic Library Websites
Abstract Views :42 |
PDF Views:3
Authors
Affiliations
1 Prasanta Chandra Mahalanobis Mahavidyalaya, Kolkata – 700108, West Bengal, IN
2 Department of Library and Information Science, Jadavpur University, Kolkata – 700032, West Bengal, IN
1 Prasanta Chandra Mahalanobis Mahavidyalaya, Kolkata – 700108, West Bengal, IN
2 Department of Library and Information Science, Jadavpur University, Kolkata – 700032, West Bengal, IN
Source
Journal of Information and Knowledge (Formerly SRELS Journal of Information Management), Vol 60, No 5 (2023), Pagination: 297-304Abstract
Digital reference service is one of the interactive methods of communication between librarians and users. It is an internetbased library reference or question-answer service that connects users with skilled subject experts or reference librarians. This research is an attempt to study the present scenario of digital reference services provided by different academic libraries and to check the status of Indian academic libraries. The objectives of the study are to test the availability of digital reference services on different academic library websites and make a comparative study. In this research 50 Indian and 50 international academic libraries are selected and a comparative analysis is made using six digital reference service forms including Chat Reference, E-mail Reference, Web Form, Text Reference, Phone Reference and Frequently Asked Questions. The study reveals that the top global academic libraries evaluate digital reference services with a strong positive attitude, better to say, define it as indispensable at the same time, the Indian top academic libraries stand the opposite.Keywords
Academic Libraries, Digital Reference Service, Virtual Reference Service.References
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- Agee, A. (2019). Language style matching as a measure of librarian/patron engagement in email reference transactions. The Journal of Academic Librarianship, 45(6), Article 102069. https://doi.org/10.1016/j.acalib.2019.102069
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- Maharana, B., and Panda, K. C. (2005). Virtual reference service in academic libraries: A case study of the libraries of IIMs and IITs in India. Available at: http://hdl.handle. net/10760/9314
- Malik, A., and Mahmood, K. (2013). Infrastructure needed for Digital Reference Service (DRS) in university libraries: An exploratory survey in the Punjab, Pakistan. Library Review, 62(6/7), 420–428. https://doi.org/10.1108/LR-12-2012-0129
- Mawhinney, T. (2020). User preferences related to virtual reference services in an academic library. The Journal of Academic Librarianship, 46(1). https://doi.org/10.1016/j. acalib.2019.102094
- Mu, X., Dimitroff, A., Jordan, J., and Burclaff, N. (2011). A survey and empirical study of virtual reference service in academic libraries. The Journal of Academic Librarianship, 37(2), 120–129. https://doi.org/10.1016/j.acalib.2011.02.003
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